Contact Us
Need a hand? Our support team at Lucky Spins is ready to help with account-related questions, technical concerns, deposit or withdrawal issues, and general feedback. Reach out any time via live chat, email or phone for quick assistance. We can guide you through registration, verification, cashier options and responsible-gambling tools. If you prefer email, specify your request and we’ll route it to LuckySpins support for a timely response. We also handle payout queries and verification.
| Department | Contact |
|---|---|
| Customer support | [email protected] (live chat & email, typical reply within 24 hours) |
| General enquiries | [email protected] (billing, account and payments) |
| Affiliate enquiries | [email protected] (partnerships & tracking) |
| Phone | +1 416 583 7421 (available via call and SMS) |
| Working hours | 24/7 live chat; email replies Mon-Fri, 09:00-18:00 ET |
Email Support
Email is the preferred way to contact us for detailed requests, account issues, or when you need to send documents. Please include a clear subject line and up-to-date contact details so we can respond quickly. For account matters, use [email protected] and attach any relevant files to avoid delays in verification or resolution.
Send us a message
NameEmailMessageSend messageWe aim to respond promptly. Please do not include sensitive information such as passwords or banking details.Response Time
Our support team aims to respond quickly: most inquiries are answered within one business day. Simple account and payment questions are usually handled fastest. More complex issues, such as document verification or transaction investigations, may take longer depending on their nature and the information required. We appreciate your patience and will keep you updated throughout the process.
Feedback
Your feedback helps us improve Lucky Spins. Please share suggestions, bug reports or ideas about the site, games or payments, we read every message and use your input to make the cashier, promotions and account experience better. Contact us via live chat or email; our team reviews feedback carefully and acts on it to improve your experience at LuckySpins.